At Leonard Drake, we strive to exceed your expectations throughout each visit. Please take a few seconds to tell us about your experience. Alternatively, you can email us at custscvcs@leonarddrake.com.sg   
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Service at check in (efficient, prompt) *
Responsiveness to needs (Attentiveness)*
Adequate product knowledge received *
Professional consultation received *
Treatment beings as per appointment time *
Waiting time before being served *
Competency skills of therapist *
Treatment recommendation received *
Cleanliness of retail area *
Cleanliness of treatment rooms *
Telephone Service (appointment booking/appointment confirmation) *
Service at checkout (efficient, prompt) *
Overall service rendered *
Overall satisfaction *

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LONDON • SINGAPORE • BANGKOK • HONG KONG • KUALA LUMPUR • PENANG
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